The low cost carrier of India has just revised its cancellation policy where flyers have to pay a higher fee for the cancellation of tickets 2-48 hours before departure. With a market a share of 37.1, IndiGo is India’s largest domestic airline and operating Cheap Flights in India. While earlier, the airline charges a flat cancellation fee of Rs 1,500 per person on domestic routes.
According to a revised policy, here’s what you have to pay from now onwards:
- A cancelation that is made 30 days or more before scheduled departure, you will have to shell out Rs 1,250 per passenger per segment
- Be ready to pay Rs 1500 as cancellation fee if you cancel your flight 7 to 30 days before scheduled departure
- If you cancel 48 hours to 7 days before scheduled departure, the amount you will have to pay is Rs 2,000 per passenger per segment
- If you cancel 2-48 hours before scheduled departure, flyers may have to give up Rs 2,250 for per segment on domestic routes.
Means, if a domestic airbus is booked for 29 April at 2030 hours scheduled departure time, and if any changes/cancellation is made after 1830 hours on 29 April, the airline will refund government/airport taxes and fees only.
The cancellation/change if made between 27 April 2031 hours and 29th April 1830 hours: you have to give up Rs 2,250 per passenger per segment.
If the booking is changed/cancelled between 22nd April 2031 hours and 27th April 2030 hours: people charge Rs 2,000 per passenger per segment.
Rs 1,500 per passenger per segment will be charged if the booking is changed/cancelled between 30th March 2031 hours and 22nd April 2030 hours.
And, Rs 1250 per passenger per segment on the cancellation/change before 30th March 2030 hours.
Apart this, the cancellation of international routes for 4 hours to seven days before departure, will attract a fee of Rs 2,500.
Passengers have to pay these fees on the bookings that are made on or after 1 April 2015 only.
The move comes just a day after the airline announced another fare war with one-way airfares that are available with starting rates of Rs 1,345. However, this new scheme will apply on certain routes only, including Delhi to Goa, Mumbai, Bengaluru, Chennai, Pune, Kolkata and Jaipur.
All-inclusive one-way fares are “valid for bookings made 90 days before travel date”.